Airport Park & Wash — Privacy Policy
Airport parking, car wash & detailing · 1700 Williston Road, Burlington, VT
Text messaging operated by Offshore Marketing LLC on behalf of Airport Park & Wash
Effective date: July 29, 2026 Last updated: July 29, 2026
This Privacy Policy explains what information Airport Park & Wash (“we,” “us,” or “our”) collects, how we use and
protect it, and the choices you have — including for our text messaging (SMS) program. Please read it alongside our
Terms & Conditions.
1. Information we collect
We collect only what we need to serve you:
• Contact information you give us — your name and mobile phone number.
• Reservation details — information related to the parking, wash, or detailing services you request.
• Call information — when you call us, the call may be recorded and transcribed for quality and service purposes,
as disclosed at the start of the call.
• Messaging records — records of your consent to receive texts and the messages we send you, kept to document
compliance.
• Website usage data — basic device and browser information collected automatically when you visit this site.
2. How we use information
• To take and manage your reservations and provide the services you request.
• To send you a one-time text message containing your reservation link when you ask for it on a call.
• To respond to your questions and provide customer support.
• To operate, maintain, secure, and improve our services.
• To keep records of consent and to comply with our legal and regulatory obligations.
3. SMS / text messaging program
Program description. When you call Airport Park & Wash and ask to reserve parking, we can send you a one-time text
message containing a link to complete your reservation online. This is a transactional, customer-requested message —
not marketing, and not a recurring subscription.
How consent is obtained. Consent is collected verbally, on a phone call you place to us. Before any text is sent, our
phone assistant asks for your permission with a clear disclosure. We send the message only if you say yes. If you ask us
to send it to a different number, we re-confirm your permission for that number before sending.
Message frequency. One message per request — you only receive a text when you ask for one on a call.
Cost. Message and data rates may apply, according to your mobile carrier plan.
Opt-out. Reply STOP to any message to unsubscribe. After you opt out, we remove your number from our messaging
list within 24 hours and send no further messages.
Help. Reply HELP to any message, email support@shinelocal.us, or call (802) 341-9654.
No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes. We do not sell, rent, or share your mobile phone number or text-messaging opt-in data with
anyone for their own marketing. Text messaging originator opt-in data and consent are not shared with any
third parties under any circumstances. Your mobile number is used solely to deliver the reservation link and
related transactional messages you request.
4. How we share information
We do not sell your personal information. We share information only in these limited ways:
• Service providers. With vendors that help us operate — for example, our telephone and messaging provider
(Offshore Marketing LLC and its underlying carrier, Twilio) — and only to the extent needed to deliver the services
you request. These providers are contractually bound to protect your information and use it only for that purpose.
• Legal requirements. When required by law, subpoena, or to protect the rights, safety, or property of our
customers, the public, or us.
As stated above, mobile phone numbers and SMS opt-in/consent data are never shared with third parties for marketing
purposes.
5. Data retention
We keep information only as long as needed to provide our services, document consent for messaging, meet legal and
recordkeeping requirements, and resolve disputes. When it is no longer needed, we securely delete or de-identify it.
You may request deletion at any time (see Your choices & rights).
6. Data security
We use reasonable administrative, technical, and physical safeguards — including restricted access and secure storage
— to protect your information against unauthorized access, use, or disclosure. No method of transmission or storage is
completely secure, but we work to protect your data.
7. Your choices & rights
• Stop texts: reply STOP to any message at any time.
• Access, correction, or deletion: contact us using the details below to request access to, correction of, or deletion
of your personal information.
• Depending on where you live, you may have additional rights under laws such as the CCPA. We honor applicable
rights and will not discriminate against you for exercising them.
8. Children’s privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you
believe a child has provided us information, contact us and we will delete it.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with an updated
“Last updated” date. Material changes will be reflected here for your review.
10. Contact us
Airport Park & Wash 1700 Williston Road, Burlington, VT Phone: (802) 341-9654 Email: support@shinelocal.us
Text messaging provider: Offshore Marketing LLC, 37 James Drive, Milton, VT 05468. See also our Terms & Conditions and
SMS Program Terms & Opt-In.
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